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Anna Torrino

@annatorrino

Personal Injury Legal Assistant at Kimbrough Legal, PLLC who managed case files and supported insurance and healthcare communications.

Philippines

Message

At Kimbrough Legal, PLLC, I managed personal injury case files, including medical records, billing statements, insurance documents, correspondence, and case notes. I prepared Letters of Representation and assisted with communications involving insurance carriers and healthcare providers.

At Althea Law Firm, I conducted initial client intake, screened prospective personal injury clients, and organized case information for attorney review. I also supported clients with updates and scheduling, and followed up on missing information to complete intake files.

Experience

Work history, roles, and key accomplishments

Personal Injury Legal Assistant

Kimbrough Legal, PLLC

Jul 2025 - Aug 2026 (1 year 1 month)

Managed personal injury case files, including medical records, billing statements, and insurance documents. Prepared Letters of Representation and assisted with communications involving insurance carriers and healthcare providers.

Case Management Medical Records Insurance Documentation Client Communication Legal Correspondence Lien Management Documentation

Assistant Store Manager Operations

FMCG Retail Store

May 2024 - Apr 2026 (1 year 11 months)

Handled 30+ customer interactions per day, responding to inquiries and providing timely assistance. Monitored and organized fast-moving consumer goods and coordinated with suppliers to maintain accurate stock information.

Customer Service Inventory Management Supplier Coordination Retail Operations Communication Skills

Intake Specialist

Althea Law Firm

Jun 2024 - Jul 2025 (1 year 1 month)

Conducted initial client intake by gathering accident details, contact information, insurance information, and medical history. Screened and qualified prospective personal injury clients and maintained confidential client information.

Client intake Screening Case Management Communication Skills Data Entry Confidentiality Case Management Systems

Administrative Intern

Department of the Interior and Local Government

Feb 2025 - May 2025 (3 months)

Completed a 3-month internship processing and organizing 1,000+ administrative records while maintaining strict data privacy. Handled 20+ inbound and outbound calls daily and prepared 30+ official documents and reports.

Records Management Data Privacy Documentation Preparation Communication Skills Administrative Support