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ankit srivastava

@ankitsrivastava6

Product Analyst at ION Trading specializing in Wallstreet Systems, resolving complex FX and treasury production issues for global banks.

India

Message

At ION Trading, I owned functional and production support for Wallstreet Systems (WSS), working with global banks and multinational financial institutions. I diagnosed complex FX and money market issues and drove root-cause resolution.

As a Product Analyst, I managed SWIFT, CLS, MQ, and API-based integrations, translated business requirements into functional solutions, and validated major application upgrades. I also mentored junior analysts through production investigations and troubleshooting.

Earlier, I supported WSS as a Technical Analyst at ION Trading and worked in banking production support at NTT DATA Global Technology Services and Societe Generale Global Solution Centre. That experience gave me a foundation in investment banking production governance, incident management, and release cycles; I also hold a Generative AI for Business Applications certification from The University of Texas at Austin.

Experience

Work history, roles, and key accomplishments

Product Analyst

ION Trading

Dec 2020 - Aug 2025 (4 years 8 months)

Owned end-to-end functional and production support for Wallstreet Systems (WSS), partnering with 20+ global banks. Diagnosed and resolved 40-50 complex production incidents per month and led functional validation for 15-20 major application upgrades annually.

Wall Street System Swift CLS IBM MQ APIs SQL Unix Incident Management Root Cause Analysis UAT Release planning Stakeholder Management

Technical Analyst

ION Trading

Feb 2018 - Dec 2020 (2 years 10 months)

Delivered functional and technical support for Wallstreet Systems (WSS) across FX/MM products. Investigated and resolved production issues using UNIX, Oracle SQL, and application log analysis.

Wall Street System Unix Oracle SQL Swift CLS IBM MQ Incident Management Root Cause Analysis

System Administrator

NTT DATA Global Technology Services

Jan 2016 - Sep 2016 (8 months)

Maintained stability of business-critical banking production environments by executing ITIL-based Incident, Problem, and Change Management processes. Conducted root-cause analysis and authored technical documentation.

ITIL Incident Management Problem Management Change Management Root Cause Analysis Technical Documentation

Support Engineer

Societe Generale Global Solution Centre

Mar 2013 - Dec 2015 (2 years 9 months)

Ensured stability of production and pre-production investment banking environments through structured monitoring and operational governance. Managed end-to-end release cycles and executed RGK controls and Post-Implementation Reviews.

Release Management UAT Production Deployment ITIL Incident Management Problem Management Change Management

Education

Degrees, certifications, and relevant coursework

McCombs School of Business, The University of Texas at Austin

Post Graduate Program, Generative AI for Business Applications

Post Graduate Program in Generative AI for Business Applications from McCombs School of Business, The University of Texas at Austin, completed in 2026.