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Anita Akhezemobo

@anitaakhezemobo

Customer Care Representative delivering exceptional service through fast issue resolution and strong communication.

Nigeria
Message

What I'm looking for

I’m looking for a customer-care role where I can handle online/offline inquiries, resolve complaints efficiently, manage orders and customer records, and support after-sales needs—while contributing to a customer-focused team.

I am a dedicated and customer-focused Customer Care Representative with a passion for delivering exceptional service. I bring strong communication abilities, and I enjoy managing multiple customer interactions across various channels while staying professional and efficient.

In my roles as Manager/ Customer care representative and Store manager/ customer care representative, I attended to customers online and offline, handled customer complaints, and ensured customer satisfaction. I also handled social media handles and managed social media accounts, helping build brand awareness, while recommending additional services or products based on customer need.

From processing orders and requests to providing after sales support and maintaining customer records, I focus on solving problems quickly and consistently. I’m motivated by delivering results that make customers feel heard and supported.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Tai Solarin University of Education logoTE

Tai Solarin University of Education

Bachelor of Education

2016 - 2022

Earned a Bachelor of Education from Tai Solarin University of Education from 2016 to 2022.

KS

Krystal-Bal Secondary School

Secondary School

2010 - 2014

Attended Krystal-Bal Secondary School from 2010 to 2014.

Tech stack

Software and tools used professionally

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