At Flipkart (via Quess Corp Ltd.), I led internal quality audits across warehouse dispatch operations and reduced operational defects by 20% through CAPA, root cause analysis, and preventive controls.
I improved dispatch quality and shipment accuracy by identifying recurring errors and standardizing workflows. I also implemented 5S standards and worked on mother hub and inventory operations to resolve process bottlenecks.
Earlier, as a Business Analytics Intern at eMoment.in, I assisted with database management, business reporting, and performance analysis. My project work included reducing dispatch cancellations linked to quality issues by 15% and order processing TAT by 35%.
