Open to opportunities

Anika Motas

@anikamotas

Message

Tourism and travel management graduate focused on customer service and airport operations support.

Philippines

Message

What I'm looking for

I’m looking to apply my tourism and airport practicum experience in customer-focused roles. I want a team that values collaborative problem-solving, continuous learning, and opportunities to support travelers with efficient, welcoming service.

I’m a graduate with a strong work ethic and experience from internships and volunteer programs. I bring a collaborative problem-solving mindset and I’m eager to contribute to a forward-thinking organization.

In my Philippines Airport Ground Support Solution (PAGSS) practicum, I supported Cebu Pacific’s departure area through Online Check-in kiosks and assisted Starlux Airlines across departure, arrival baggage, and E-travel assistance in the Immigration Area. Earlier, at the Department of Tourism, Malolos City Hall, I spearheaded a group project to create a Tourism Travel Brochure for Malolos, supported the Information Desk with customer service, and helped promote local attractions to visitors.

Experience

Work history, roles, and key accomplishments

Airport Ground Support Intern

Philippines Airport Ground Support Solution (PAGSS)

Jan 2025 - Present (1 year 5 months)

Supported Cebu Pacific departure operations using online check-in kiosks and assisted Starlux Airlines passengers across departure, arrival baggage, and immigration e-travel areas. Provided customer service and guidance to travelers in coordination with airport teams.

Online Check In Kiosks Airline Passenger Support Departure Area Operations Arrival Baggage Area Assistance Immigration E Travel Assistance Customer Service Teamwork Communication Time Management

Tourism & Customer Service Intern

Department of Tourism, Malolos City Hall

Jan 2023 - Present (3 years 5 months)

Led a group of students in creating a tourism travel brochure for Malolos. Assisted visitors at the information desk, provided customer service, and promoted local attractions.

Tourism Brochure Development Group Facilitation Customer Service Local Attractions Promotion Communication Problem Solving Teamwork

Education

Degrees, certifications, and relevant coursework

Centro Escolar University - Malolos

2025 -

Enrolled at Centro Escolar University in Malolos, Philippines; program details were not provided.

International Philippine School in Al-Khobar

Bachelor of Science, International Tourism and Travel Management

2021 -

Pursued a Bachelor of Science in International Tourism and Travel Management (as listed in academic data) while studying accountancy, business, and management.