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Angella Lola

@angellalola

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Virtual/Operations Assistant at CazzyGames who built a zero-inbox system that reduced executive email load by 80%.

Uganda

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What I'm looking for

I'm seeking a remote Virtual Assistant and Operations role where I can streamline operations and support executives and companies with reliable, organized and confidential services.

At CazzyGames, I introduced automated templates that cut document processing time and saved management 30 hours per week. I also built a zero-inbox triage system that reduced executive email load by 80%.

I manage calendars and schedule meetings across time zones, reducing meeting overlaps by 90%. I track tasks and follow up on projects using ClickUp, Zoom and Teams.

At EPC, I manage cash flow, forecasts and monthly payment schedules, and prepare bank reconciliations and financial reports. I also maintain audit-ready records and protect members' information.

At National Medical Stores, I streamlined supply delivery processes and improved proof-of-delivery documentation. I also managed the central consumable store and coordinated logistics activities.

Experience

Work history, roles, and key accomplishments

Current

Virtual/Operations Assistant

Current

CazzyGames

Jun 2026 - Present (5 months)

Audited recurring administrative tasks and introduced automated templates, cutting document processing time and saving management 30 hours per week. Built a zero-inbox triage system that reduced executive email load by 80% and managed calendars across time zones.

ClickUp Zoom Microsoft Teams Calendar Management Email Management Task Tracking Process Improvement

Current

Finance and Administration Officer

Current

EPC

Feb 2025 - Present (1 year 9 months)

Resolve financial discrepancies through meticulous, audit-ready record keeping and systematic filing of payment vouchers for 100% accountability. Supervise day-to-day activities of technical staff and service providers to ensure 95% of operational tasks remain on schedule.

Financial Reconciliations Cash Flow Management Budgeting Forecasting Bank Reconciliation Data Protection Reporting

Logistics Clerk

National Medical Stores

Jul 2020 - Jan 2025 (4 years 6 months)

Streamlined delivery processes by 80% by improving sorting and verification of supplies. Implemented a reporting system for cold chain equipment functionality, improving maintenance scheduling and reliability by 75%.

Logistics Coordination Inventory Management Supply Chain Customer Service Training Reporting

Sales Associate

Prudential Assurance Uganda Limited

Feb 2016 - Mar 2017 (1 year 1 month)

Leveraged Salesforce and CRM tools to optimize client engagement and boost acquisition through innovative marketing presentations. Troubleshot insurance policy setup issues to enhance customer experience and improve operational efficiency by 90%.

Salesforce CRM Customer Engagement Troubleshooting Product Training Customer Retention