Open to opportunities

Angelica Machado

@angelicamachado

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Experienced HR Specialist focused on employee engagement and operations.

United Kingdom

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What I'm looking for

I am looking for a role that values employee engagement and offers opportunities for professional growth in HR operations.

As an HR Specialist with a strong background in workplace experience, I have dedicated my career to enhancing employee satisfaction and fostering a culture of excellence. My experience at Latham & Watkins, a global law firm, has equipped me with the skills necessary to manage HR operations effectively, ensuring compliance and efficient onboarding processes.

Throughout my career, I have demonstrated my ability to execute service requests, manage HR inquiries, and support payroll data documentation. My strong interpersonal skills and multilingual abilities allow me to connect with clients and colleagues alike, facilitating smooth work processes and enhancing workplace dynamics. I am passionate about creating positive and efficient workplaces where employees feel valued and engaged.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Specialist

Current

Latham & Watkins

Nov 2024 - Present (7 months)

Execute service requests from initiation to closure, adhering to service level agreements and deadlines. Manage HR inquiries by prioritizing and escalating as needed. Monitor and record employee data and information within the HR Information System (HRIS).

HRIS ATS ServiceNow Microsoft Excel Training Teamwork

Workplace Experience Agent

Latham & Watkins

Jan 2023 - Nov 2024 (1 year 10 months)

Fostered genuine connections with clients, enabling smooth and effective work processes. Implemented efficient processes and strategies to manage client support in the office. Leveraged knowledge of the firm's business services departments to efficiently complete tasks.

ServiceNow Microsoft Excel Training Teamwork

Front Office Agent

Motel One Manchester – Royal Exchange

Jun 2018 - Jan 2023 (4 years 7 months)

Conducted guest check-ins/outs and managed front and back office operations. Handled reservations and collaborated with departments to enhance guest experience. Maintained system accuracy and assisted in administrative duties.

Reserving Teamwork

Human Resources Specialist

PDVSA

Jun 2016 - Feb 2017 (8 months)

Interviewed applicants, conducted background checks, and processed hiring documentation. Organized employee onboarding and maintained personnel records. Collaborated with management to meet hiring needs.

Interviewing Background Checks Employee Onboarding Personnel Records Teamwork

Education

Degrees, certifications, and relevant coursework

Universidad Gran Mariscal de Ayacucho

Certificate of Higher Education, Law

Completed two years in Law with coursework in Civil Law, Criminal Law, and International Law. This foundational study provided a comprehensive understanding of legal principles and their application.

U.E.I. Colegio Laura Vicuna

High School Diploma, General Studies

Obtained a High School Diploma, equivalent to English A-Levels in English, Maths, and Science. This provided a strong academic foundation across core subjects.