Open to opportunities

Angelica Fullerton

@angelicafullerton

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Retail sales and customer service professional who boosts sales, trains teams, and delivers standout experiences.

United States

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What I'm looking for

I’m looking for a customer-focused role where I can improve the in-store experience, support smooth operations, and grow my skills. I enjoy training others, staying organized, and solving issues quickly.

I’m a friendly, reliable customer service professional who’s driven by results, strong organization, and clear communication. I’m known for being detail-oriented, goal-oriented, and dependable—especially when it comes to helping customers feel understood and supported.

I bring retail sales and merchandising experience from high-standards environments, with a focus on upselling, product placement, and creating positive customer impressions. I’ve handled payment accurately, supported smooth store operations, and helped teams improve through staff training and development.

Beyond retail, I’ve built strong operational skills through roles in production and outbound fulfillment. I’ve prepared and calibrated machines for daily use, performed quality inspections, packaged finished products, verified order accuracy, and coordinated with warehouse and logistics partners to keep shipments on track.

I also combine service with creativity as a self-taught makeup artist, applying special event makeup (bridal, prom, photo shoots) with a focus on skin-tone management, color principles, and attention to detail. Whether I’m serving guests, processing orders, or delivering products, I bring calm problem-solving, cleanliness, and a team-first attitude.

Experience

Work history, roles, and key accomplishments

Crew Member

Domino's

Jan 2020 - Mar 2020 (2 months)

Processed customer orders over the phone or in person and provided customer service by greeting guests and resolving complaints. Handled cash transactions and supported efficient store operations by assisting team members with various tasks.

Order Processing Phone and In Person Ordering Customer Service Complaint Resolution Cash Handling Team Support Store Operations

Outbound Fulfillment Specialist

Chewy

Jun 2019 - Sep 2019 (3 months)

Managed and prioritized the outbound order queue to ensure timely processing and coordinated with the warehouse team to prepare shipments. Verified order accuracy, packaged and labeled products, scheduled pickups with logistics partners, and maintained detailed shipping records.

Outbound Processing Warehouse Coordination Order Verification Packaging Logistics Coordination Shipment Records

Production Operator (Operator 1)

Custom Window Systems

Dec 2018 - Apr 2019 (4 months)

Prepared machines for daily use by calibrating and performing preventative maintenance. Packaged finished products for shipping and performed quality inspections and minor repairs to meet project expectations.

Calibration Packaging Inspections Repairs

Retail Sales Associate

Ross Stores Inc.

Feb 2018 - Nov 2018 (9 months)

Set up and broke down promotional displays, prepared products for demonstrations, and increased sales through brand awareness. Handled cash register transactions, processed payments and refunds, and maintained assigned sales area cleanliness and organization.

Retail Sales Promotional Display Setup Product Merchandising Product Demonstrations Cash Register

Server

Steak n' Shake Enterprises Inc.

May 2017 - Nov 2017 (6 months)

Prepared menus for guests, recorded accurate drink orders, and provided friendly service. Resolved guest complaints quickly and maintained cleanliness of service stations.

Customer Service Order Taking Menu Setup Station Restocking

Handyman

CAMS Handyman

Jun 2012 - Aug 2012 (2 months)

Assisted with transporting furniture to customers’ homes and assembled furniture as needed. Lifted items up to 75 lbs and helped keep locations clean by clearing debris and extra boxes.

Furniture Delivery Furniture Assembly Cleaning