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angel Charles

@angelcharles1

Customer service professional at Royal Princess who handled card-dealing duties accurately while supporting a smooth customer experience.

Trinidad and Tobago

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What I'm looking for

I’m seeking an entry-level remote appointment-setting, sales development, inside sales, or customer support role where I can learn sales processes and work toward performance-based goals.

At Royal Princess, I interacted with customers in a fast-paced setting and helped maintain a smooth customer experience. I handled card-dealing duties accurately while following established game procedures.

At JTA Supermarket, I assisted customers, answered questions, and supported day-to-day store operations. I also kept work areas organized and completed assigned tasks.

At McDonald’s, I provided customer service in a high-volume environment, processed orders and payments accurately, and followed workplace procedures.

I’m currently completing the MIC-IT Manufacturing Apprenticeship Programme, with coursework in electrical fundamentals, circuits, troubleshooting, and PLC fundamentals. I’m seeking an entry-level remote role in appointment setting, sales development, inside sales, or customer support, and I’m interested in learning sales processes and working toward performance-based goals.

Experience

Work history, roles, and key accomplishments

Card Dealer

Royal Princess

Feb 2023 - Jan 2025 (1 year 11 months)

Interacted with customers in a fast-paced environment while maintaining a professional and service-focused approach. Applied attention to detail and accuracy while managing card-dealing duties and following established game procedures.

Client Communication Customer Service Professional Attention To Detail Problem Solving Procedure Following Accuracy Focused Record Handling Teamwork Time Management

Customer Service / Retail

JTA Supermarket

Sep 2022 - Dec 2022 (3 months)

Assisted customers, answered questions, and supported day-to-day store operations. Kept work areas organized and completed assigned tasks efficiently.

Client Communication Customer Service Professional Attention To Detail Teamwork Time Management

Crew Member / Customer Service

McDonald's

Apr 2019 - Apr 2022 (3 years)

Provided customer service in a high-volume environment and worked effectively as part of a team. Processed orders and payments accurately while following workplace procedures.

Client Communication Customer Service Professional Attention To Detail Procedure Following Teamwork Time Management

Education

Degrees, certifications, and relevant coursework

MIC-IT

Manufacturing Apprenticeship Programme, Electrical / Manufacturing

2025 -

Ongoing Manufacturing Apprenticeship Programme with expected completion in June 2027, covering electrical fundamentals, circuits, measurements, troubleshooting, electrical installation, PLC fundamentals, power and control systems, motor controls, schematics, and technical documentation.