At TELUS Health, I deliver technical projects across three agile teams, including an observability platform migration from Datadog to Dynatrace, payment fraud prevention measures, and country-based challenge segmentation. I give senior stakeholders visibility into progress, risks, and dependencies through reporting and Jira dashboards.
I previously led delivery across three teams as Scrum Master, facilitating agile ceremonies and partnering with Product Owners on backlog refinement and delivery roadmaps. I used delivery metrics and Jira dashboards to identify constraints and improve dependency tracking.
Before moving into delivery management, I worked in quality engineering at TELUS Health and Zego. I led end-to-end testing for a new wellbeing homepage, achieving a 95% defect resolution rate before launch, and managed production support issues with a 24-hour turnaround. I hold Certified ScrumMaster and ISTQB Foundation Level certifications.
