Andy Ryland

Operated tills and managed stock replenishment, ensuring shelves were well-stocked and organized. Addressed customer inquiries and consistently delivered a high level of customer service. Maintained a tidy and efficient retail environment.

Programmed in React and developed skills in Javascript and Typescript for software development. Conducted comprehensive software, API, and UI testing using Cypress and Playwright frameworks. Utilized GitHub, GraphSQL, Tailwind CSS, and Altair for efficient development and testing workflows.

Provided face-to-face customer service and recommended products based on customer requirements, specializing in the computer section. Dealt with various customer issues and successfully sold additional add-ons like warranties. Met sales and add-on targets set by management, developing strong salesforce team skills.

Maintained a safe and pleasant environment for all customers, ensuring a positive experience. Assisted with customer needs and inquiries, contributing to efficient service delivery. Supported team efforts in daily operations.

Gained insight into programming in Python and VSCode, including for embedded computing platforms using Thonny. Introduced to unit testing with Pytest and programming for the ESP32 microcontroller. Explored digital wireless communications using LoRa radio modems and practiced software development with Git and GitHub.

Collaborated with co-workers at charity events, serving beverages and assisting with tasks as required. Communicated effectively with the public visiting coffee mornings. Worked as part of a team, fostering positive relationships with other volunteers and attendees.

Served customers and managed stock replenishment, ensuring product availability. Cleaned the shop before the end of each shift, maintaining a tidy environment. Collaborated effectively as part of a team to complete tasks set by management.

Completed a Higher National Diploma in Business Management.

Obtained a National Diploma in Business Management.

Activities and societies: Studied Maths, Science, German, English Language, and History.

Completed secondary education, achieving GCSE qualifications in core subjects. Studied Maths, Science, German, English Language, and History.

Grade: First Class degree. Awarded Dr Jane Rudall Award for Achievement and Progress for 2022/2023.

Activities and societies: Gained proficiency in programming languages including Python, C, C++, HTML, UNIX, CSS, and C#. Completed modules in Web Design, User Experience, Databases with MySQL, Network Security, and Networking.

Studied Computer Information Systems, graduating with a First Class degree. Awarded the Dr Jane Rudall Award for Achievement and Progress for 2022/2023. The final year project focused on redesigning the online shopping experience for footwear, aiming to improve usability and user experience.