Open to opportunities

Andy Russell

@andyrussell

Message

Detail-oriented procurement analyst with strong problem-solving skills.

United States

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values collaboration.

I am a dedicated procurement analyst with extensive experience in invoice processing and vendor management. Currently, I work at Triad Electric and Controls, where I efficiently handle invoices, resolve discrepancies, and maintain accurate vendor records. My role requires strong communication skills, as I regularly liaise with vendors to ensure timely payments and address any issues that arise.

Previously, I served as a Tier IT Technical Support Representative at Cox Communications, where I honed my customer service skills and developed a keen ability to troubleshoot and resolve customer issues. My background also includes experience as a Cost Technician at Jacob's Engineering, where I supported project cost estimation and accounting processes. I am committed to continuous improvement and actively participate in team meetings to enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Procurement Analyst

Current

Triad Electric and Controls

Jun 2018 - Present (7 years 1 month)

Received, logged, and processed invoices against packing slips supplied by job sites. Initiated verbal and written communication with vendors to facilitate resolution of problem invoices, dispute pricing, and obtain information or documentation necessary to issue payment.

Quickbooks Problem Solving Vendor Management Customer Service Data Entry Communication Record keeping Teamwork

Tier I Technical Support Representative

Cox Communications

Apr 2016 - Present (9 years 3 months)

Troubleshot the root cause of customer problems and identified the action required. Provided total customer service by asking questions and listening to customers in order to understand their needs.

Customer Service Troubleshooting Technical Support Sales Communication Problem Solving Call Center Operations CRM Software

Cost Technician

Jacob's Engineering

Jan 2014 - Present (11 years 6 months)

Provided projects cost support for ExxonMobil Projects Division, including inputting direct cost items into estimating software and working with Senior Cost Engineers to build cost estimates. Supported Project Accounting and Controls, maintaining Microsoft Access Databases and handling purchase order closeout.

Cost Estimation Data Entry Cost Control Financial Analysis Reporting Database Management ExxonMobil Procedures

Education

Degrees, certifications, and relevant coursework

Coursera

Certification, Data Analytics

Currently pursuing a Data Analytics Certification through Coursera, offered by Google Online University. This program focuses on developing skills in data analysis.

Baton Rouge Community College

Associate of Applied Science, Accounting

Grade: 3.75/4.0

Completed an Associate of Applied Science in Accounting, achieving a cumulative GPA of 3.75/4.0. Also earned an Associate of Applied Science in Business, gaining foundational knowledge in business principles.