André Proença

I've supported customers across hospitality, retail, and call center environments, including Viking cruise ships, Primark, Ventask, and Connccta.

In food and beverage roles at Refúgios, Terroir, Specially at ANA Airport, and Amilcar Dias-Hotelaria, I've worked as a barista, café assistant, and waiter, including fine-dining service.

I've handled Medicare, Deco Proteste, and health-plan call center campaigns, communicating clearly with customers in fast-paced settings.

I'm studying Anthropology and bring an approachable, communicative personality, adaptability, and the ability to work well under pressure. I speak advanced English and intermediate French.