Andrew Miller

Report to VP of Technology; manage 6 senior software engineers and coordinate technology portfolio execution for a 400-employee, 11-warehouse organization serving 25 enterprise customers. Built a technology portfolio prioritization framework and lead cross-functional governance for migration of 25 enterprise customers.

Led the Corporate Stores Talent Acquisition PMO, directly hiring, managing, coaching, and developing six Program Managers while establishing portfolio governance across 8 departments and 450 employees. Governed 70+ concurrent initiatives and 12-month technology roadmaps, increasing technology adoption 45% and productivity 31%.

Led operational change and daily workforce planning for 400 employees within a 5,000+ person robotic fulfillment center processing up to 1.1M units per day. Used business intelligence, performance reviews, root-cause analysis, and process redesign to raise productivity 31% and reduce defects from 21,000 to 37 DPMO in three months.

Led complex, high-visibility planning involving 400+ personnel, 26 aircraft, and $90M+ in assets; developed executive plans and synchronized cross-organizational decisions and readiness. Coordinated operational risk and performance across 7 installations, improving audit outcomes 31% across 21 assessments.

Governed 11 projects and vendor contracts totaling $12M annually within a $260M international portfolio; aligned program investment, delivery milestones, contractor performance, and risk across embassies, foreign governments, and technical partners. Developed a four-year national biosecurity roadmap and delivered a $3.1M laboratory and digital information system.

Led aviation teams and a $125M training program serving 300 personnel; accelerated qualification 18% and generated $16M savings through training and process improvements. Directed safety investigations and operating procedure changes; completed 2,000+ flight hours and served as combat mission commander.

Pursued an Executive MBA program.

Earned a Bachelor of Science in Biology.

Holds the Project Management Professional (PMP) certification.

Completed Program Management Level I certification.