Andrew Mambu

I’m a detail-oriented, dependable administrative professional who brings strong customer service, administrative support, records management, and data entry to fast-paced teams. I’m known for maintaining accurate records, managing confidential information, and staying organized while supporting day-to-day operations.

In my current role as an Administrative Assistant at Healing Touch Nurses, I maintain and organize electronic records while ensuring data accuracy and confidentiality. I enter, update, and verify information across multiple systems and databases, and I conduct data audits to identify and correct incomplete or inaccurate records.

I also prepare spreadsheets, reports, and documentation using Microsoft Excel and Google Sheets. I coordinate communication between departments to support daily administrative operations, and I assist with scheduling and documentation management as part of office support functions.

Earlier, as a Customer Service Representative at DKT Liberia, I managed customer records and updated account information with accuracy. I responded to customer inquiries through phone, email, and online channels, resolved concerns, escalated issues when needed, and consistently met productivity and quality performance standards.