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Andres Urrea

@andresurrea

AI Automation Specialist at Dissident Labs building production Telegram and WhatsApp agents for real-world operations.

Colombia
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At Dissident Labs, I design and deploy AI agents for real-world workflows. For an investment community, I deployed Neo, a multi-user Telegram portfolio assistant with a confirm-before-write ledger, live price feeds, and scheduled reports.

For my short-term rental business, I built a WhatsApp operations agent that reads payment receipts, maintains the reservations ledger, and sends a daily status report to a four-person team. I also wrote its monitoring and recovery playbooks.

At BloFin, I built GrauBot, a Dify and Lark calculation assistant used company-wide by 18 L1 and L2 agents. I also developed Argos, an AI ticket assistant with cited reply drafts, audited human overrides, and root-cause trend reports.

My five years in crypto risk and compliance shape how I build automation: human review where decisions matter, audit trails, and least-privilege access. My work has included withdrawal risk review, KYT, KYC/KYB, and fraud investigation at BloFin and Binance.

Experience

Work history, roles, and key accomplishments

Dissident Labs logoDL
Current

AI Automation Consultant

Dissident Labs

Mar 2026 - Present (8 months)

Designed and deployed AI agents and workflow automations for clients and own business, including a multi-user portfolio-tracking assistant on Telegram and an operations agent on WhatsApp. Built production systems with human-in-the-loop, audit trails, and least-privilege access.

BL
Current

Risk & KYT Operations Analyst / SME

BloFin

Oct 2023 - Present (3 years 1 month)

Core role in withdrawal risk review with 99.7%+ monthly accuracy on a 2-minute SLA, handling 50-80 alerts per day. Built AI assistants using Dify and Lark, including a calculation assistant used daily by 18 agents and an AI ticket assistant for a 20-agent L2 team.

Education

Degrees, certifications, and relevant coursework

Google logoGO

Google

Google Cybersecurity Professional Certificate, Cybersecurity

Earned the Google Cybersecurity Professional Certificate in August 2026.

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