At Wittur Slovakia, I was responsible for IT operations, infrastructure, budget, and support, while serving as a local IT manager, Global Service Manager, business analyst, and IT project manager.
I designed, developed, and managed internal applications and automated processes using Microsoft Power Platform and SharePoint. My work included Power BI dashboards, Power Automate flows, and Power Apps.
At Wittur Slovakia, I worked as a business analyst and project manager on ERP Infor, attendance and payroll systems, and other applications. I also defined and managed service management processes and IT services across the Wittur Group according to ITIL standards, especially in service level management.
Before Wittur Slovakia, I held service management roles at Volkswagen Slovakia, including Service Level Manager, Service Catalogue Manager, Problem Manager, and Request & Incident Manager. I also completed a trainee placement applying data mining for a diploma thesis at Health Care Surveillance Authority SR.
