Luca Maccioni

Owned cyber remediation delivery plans for internal audit closure. Coordinated secure tooling platform implementation across 5 markets. Directed deployment governance and reporting to executive board.

Supported cross-border conference coordination and vendor selection. Maintained project schedules for EU-funded diplomatic initiatives. Drafted summaries and impact reports for executive board.

Audited lab network security practices and protocols. Implemented basic IDS/IPS recommendations and training. Evaluated student cloud resource access logs.

Supported CRM migration planning for regional sales operations. Coordinated change requests with Czech and Slovak teams. Collected and mapped legacy system business logic.

Evaluated passenger data security and IT operations. Delivered daily incident reports to airport IT management. Supported compliance checks with Schengen and EU data law.

Supported SAP rollout documentation and testing. Coordinated with hardware teams on infrastructure readiness. Tracked rollout metrics and escalated delivery blockers.

Integrated IAM gateway with Mobile Operator PCI system. Oversaw OO design using Java/J#, C++. Developed middleware for web service orchestration.

Delivered archiving automation project. Liaised between Test Engineers and PMO. Defined payment workflow and customer identity flow.

Administered SharePoint, LDAP and Exchange environments. Conducted system diagnostics and workflow mapping. Supported VPN and distributed systems security.

Facilitated agile story mapping and backlog grooming. Defined conceptual data models and end-to-end flow. Supported customisation of HP PPM and workflow engine.

Defined IAM-aligned business process frameworks. Managed stakeholder working groups for process redesign. Mapped use cases, interface constraints, and QA standards.

Managed analysis for hub automation rollout in Köln. Facilitated requirements, use case and data mapping workshops. Aligned logistics compliance systems to EU regulatory standards.

Defined and rolled out new quote-to-cash architecture. Captured business and operational gaps. Supported regional teams in product validation.

Owned requirements lifecycle and change governance. Managed IT enablement for digital directories and B2B integration. Delivered localised rollout roadmaps across 7 countries.

Led customer expectations and contract fulfilment alignment. Facilitated transition workshops and managed solution scope. Collaborated with sales on pricing models and RFP documentation.

Coordinated service transformation across Cramer and Oracle BRM systems. Directed As-Is, Dry Run, and To-Be staging with regional stakeholders. Implemented change and release governance processes.

Oversaw OSS/BSS transformation and alignment to ITIL lifecycle. Managed Handover to Support (HOTS) plans and operational readiness. Coordinated regulatory test documentation and regional IT transition.

Directed EDM transformation for telecom OSS/BSS domains. Led cross-stakeholder design for enterprise data modelling. Defined canonical models and reusable entity structures.

Led business simulations and user training plans. Configured product, bundle, and scheduling environments. Coordinated cross-EU business ops and change management support.

Coordinated global BA teams for implementation of enterprise applications. Directed data collection system optimisation and statistical analytics. Led integration of ITSM, ITIL frameworks into global delivery operations.

Led ServiceNow-based automation and virtual agent deployment. Coordinated HR ops AI delivery across 15+ countries. Integrated compliance reviews into iterative development.

Consolidated IT tools and infrastructure into Italian HQ. Managed 7 coordinated migration streams. Maintained business continuity and client communications.

Directed Microsoft cloud transition across 20+ business-critical apps. Facilitated UAT, knowledge transfer, and SOP development. Managed license usage and vendor compliance.

Led readiness planning for Azure-hosted platforms across Group IT. Managed deployment activities and risk mitigation milestones. Aligned infrastructure changes with Group cyber governance standards.

Managed cross-disciplinary teams for FVS software retrofit initiatives. Diagnosed software issues and led vendor escalations. Coordinated hardware-software integration with global suppliers.

Supported cross-border conference coordination and vendor selection. Maintained project schedules for EU-funded diplomatic initiatives. Drafted summaries and impact reports for executive board.

Supported CRM migration planning for regional sales operations. Coordinated change requests with Czech and Slovak teams. Collected and mapped legacy system business logic.

Evaluated passenger data security and IT operations. Delivered daily incident reports to airport IT management. Supported compliance checks with Schengen and EU data law.

Audited lab network security practices and protocols. Implemented basic IDS/IPS recommendations and training. Evaluated student cloud resource access logs.

Consulted on data systems integration between manufacturing and marine engineering divisions. Developed risk mitigation reports aligned with NATO standards. Supported technology upgrade planning for design simulators.

Supported digital transition for operational reporting systems. Coordinated between project management and security compliance teams. Drafted technical documentation for refinery operations.

Reviewed source code for compliance with accessibility and security standards. Supported development teams with internationalisation (i18n). Conducted user acceptance testing across multilingual user base.

Supported SAP rollout documentation and testing. Coordinated with hardware teams on infrastructure readiness. Tracked rollout metrics and escalated delivery blockers.