Open to opportunities

Renáta Kovalík

@renatakovalik

Transforming guidelines into clear and functional system| Knowledge Management & SharePoint Expert | 13+ years in Continuous Improvement

Slovakia

Message

What I'm looking for

I’m looking to drive internal audit and process improvement that strengthens governance and internal controls, translates risk into actionable recommendations for executives, and enables continuous improvement—while mentoring teams and partnering cross-functionally.

help organizations build a 'Single Source of Truth':
- SharePoint Knowledge Base Architecture: making the system work for people, not the other way around.
- Working instructions Writing that is clear, practical, and actually followed.
- Continuous Improvement Frameworks that drive real results, not just paperwork.
If your team is losing time searching for information that should be three clicks away, let’s turn your company’s knowledge into its strongest asset.

Experience

Work history, roles, and key accomplishments

Current

Methodology Support Expert

Current

Energetika Slovensko

Sep 2018 - Present (7 years 10 months)

Establish central knowledge frameworks including Access Rights Management for a userbase of 500+ users.
Analyzed and optimized end-to-end business processes and value streams.
Monitored the lifecycle of internal guidelines. Analyzed operational procesess and lead continuous updates.
Architected and managed centralized AI Chatbot for customer-facing departments.

Internal Audit Governance Risk Management ISO 9001 ISO 14001 Audit Planning Root Cause Analysis Process Mapping Continuous Improvement Chatbot Stakeholder Management Onboarding Jira Jira Service Desk SharePoint

Project Invoicing & Process Manager

DXC Technology

Apr 2014 - Sep 2018 (4 years 5 months)

Performed internal financial audits on global IT outsourcing projects, identifying compliance discrepancies and improving billing accuracy. Authored and presented ad-hoc financial health reports to CEO/CIO and led synchronization meetings as a liaison between technical delivery and senior management.

Internal Auditing Compliance Executive Reporting Stakeholder Management Financial Reporting Risk Mitigation Audit Planning

Quality Rep & Knowledge Manager

Hewlett-Packard

Aug 2010 - Apr 2014 (3 years 8 months)

Directed compliance audits tied to knowledge certifications to ensure process owners delivered operational updates for high service quality. Administered the corporate DMS as SPOC and designed training curricula for 250+ Service Desk agents.

Compliance Audits ISO 9001 Training Knowledge Management Stakeholder Management

Internal Auditor (ISO 9001, ISO 14001)

Salesianer Miettex

Sep 2008 - Jul 2010 (1 year 10 months)

Conducted systematic internal audits for ISO 9001:2008 quality and ISO 14001:2005 environmental management to ensure regulatory conformity. Administered the enterprise QMS and built a centralized DMS from the ground up.

Internal Audit ISO 9001 ISO 14001 QMS Audit Planning Risk Mitigation Root Cause Analysis