At KCS IT, I gather and validate business requirements, analyze processes, and document functional and non-functional needs. I use Agile/Scrum practices to write user stories and acceptance criteria and support backlog refinement and sprint planning.
At KCS IT, I also worked across Sonae Sierra projects involving Shopping Centre logistics, Gift Cards, Intranet tools, and Sales Audit & Inspections platforms. I translated business needs into functional specifications and supported project planning, stakeholder coordination, SIT, and UAT.
At NTT Data, I led BA/UX activities for a Customer Service Portal improvement and a new Reinsurance App, and earlier led BA activities for front-end migration projects in Germany and France. At BNP Paribas, I analyzed Dealogic and Bloomberg data and produced KPIs, business insights, and management reports for strategic client teams.
