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Andrea Myles

@andreamyles

Virtual Assistant at Terminix who coordinated pest control appointments and technician schedules across multiple locations.

United States

Message

At Terminix, I handled high-volume customer calls and scheduled pest control appointments, coordinating technician availability across multiple locations.

As a Freelance Virtual Assistant for Infinitea Alternative and Holistic Health Service, I managed calendars, inboxes, and customer scheduling. I also maintained invoices and records and updated website information and inventory.

At Checker Classic Medical Transportation, I scheduled and coordinated 40+ transportation appointments per day. I kept customer records current and communicated with drivers about schedules, delays, and changes.

Experience

Work history, roles, and key accomplishments

Remote Call Center & Administrative Support

Terminix

Feb 2025 - Feb 2026 (1 year)

Handled high-volume inbound and outbound customer calls, scheduled pest control service appointments, and coordinated technician availability across multiple locations. Maintained accurate service records and communicated with technicians to ensure service completion.

Customer Service Scheduling Communication Skills Data Entry Records Management Team Coordination Microsoft Office Google Workspace Zoom

Freelance Virtual Assistant

Infinitea Alternative and Holistic Health Service

Jun 2020 - Feb 2025 (4 years 8 months)

Provided remote administrative support including calendar coordination, inbox management, and customer scheduling. Maintained invoices, financial records, and digital files, and updated website and inventory information.

Calendar Management Email Management Client Communication Data Entry Records Management Social Media Microsoft Office Google Workspace

Virtual Assistant & Administrative Support

Checker Classic Medical Transportation

Mar 2015 - May 2020 (5 years 2 months)

Scheduled and coordinated over 40 transportation appointments per day, handled high-volume customer calls and emails, and communicated with drivers to confirm schedules and resolve delays. Maintained detailed customer records through data entry and documentation.

Scheduling Customer Service Communication Skills Data Entry Records Management Team Coordination Microsoft Office Google Workspace