AHAndrea Hamilton
@andreahamilton
Detail-oriented jewelry maker with 20 years in customer service.
United StatesWhat I'm looking for
With over 20 years of experience in customer service and sales, I am a detail-oriented jewelry maker dedicated to quality and safety. My journey has taken me through various roles, including a Final Inspector at Metal Technologies Inc, where I ensure compliance with quality standards and collaborate with cross-functional teams to resolve issues. My commitment to excellence is evident in my ability to implement corrective actions and maintain safety protocols.
As a jewelry maker at Renee's Jewelry, I built strong relationships with clients through effective communication, ensuring repeat business and referrals. I managed inventory, handled customer inquiries, and created unique, one-of-a-kind pieces tailored to individual requests. My retail experience as a Sales Associate at Cirilla's further honed my customer service skills, allowing me to provide exceptional shopping experiences and manage cash transactions efficiently.
I am passionate about my work and continuously strive for personal and professional growth. My determination to succeed drives me to learn and excel in every position I hold, and I believe in the potential for advancement and achievement in my career.
Experience
Work history, roles, and key accomplishments
Final Inspector
Metal Technologies Inc
Jan 2024 - Present (1 year 5 months)
Responsible for performing regular inspections and audits of manufacturing processes to ensure compliance with quality standards. Collaborated with cross-functional teams to identify and resolve quality issues, implementing corrective actions to prevent recurrence.
Caregiver
In My Family Home
Apr 2022 - Jul 2023 (1 year 3 months)
Provided personal care and assistance with daily living activities for a terminally ill family member. Managed medication schedules, performed light housekeeping, and offered companionship and emotional support.
Jewelry Maker
Renee's Jewelry
Jan 2014 - Feb 2022 (8 years 1 month)
Designed and crafted unique jewelry pieces, managing inventory and customer inquiries. Built strong client relationships through effective communication and marketing efforts.
Retail Sales Associate
Cirilla's
May 2008 - Feb 2013 (4 years 9 months)
Delivered exceptional customer service in a retail environment, managing cash transactions and resolving customer complaints. Assisted in inventory management and promoted company values.
Education
Degrees, certifications, and relevant coursework
Edgewood High School
High School Diploma, General Education
1994 - 1998
I took a Peer Facilitating course my senior year of high school. I was privileged to be able to work with the handicapped kids. I helped Jr High teachers and was able to cadet teach their classes. I also tutored the junior high students during the school day. I also took a Mediation course the same year, 1998, which taught me to mediate between my peers or my peers and their parents, siblings, and
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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