Open to opportunities

Andrea C

@andreacallea

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Quality Assurance & process improvement specialist improving ISO compliance and operational efficiency.

Turkey

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What I'm looking for

I’m looking for a role where I can own quality systems, lead ISO/SMETA audits, and drive process improvement with clear KPIs—while strengthening compliance, supplier risk controls, and customer experience through automation and continuous documentation.

I’m a Quality Assurance & Process Improvement specialist with 7+ years of experience building and driving quality management systems, compliance, and process optimization across manufacturing industries. I lead ISO certifications and translate audit requirements into practical, measurable operational gains.

In my recent roles, I’ve designed and standardized internal processes to reduce workflow inefficiencies through automation and AI-enabled integrations. I’ve led ISO 9001 and SMETA audit planning and execution for zero critical non-conformities, enforced compliance to EU Regulation No. 10/2011 for 5+ international clients, and strengthened documentation systems with process flowcharts and KPI dashboards.

I also take an end-to-end approach through integrated management systems and supplier risk controls, including anti-bribery compliance under ISO 37001. Highlights include securing INEN 100:2014 (2023–2026), achieving SMETA 4 Pillars (2023–2026), and leading ISO 9001:2015 recertification with zero major findings (2024–2027), alongside tracking 100+ preventive and corrective improvement actions to keep quality performance moving.

Experience

Work history, roles, and key accomplishments

Process Coordinator

Constructora Thalía Victoria

Mar 2024 - Sep 2025 (1 year 6 months)

Designed, documented, and optimized internal processes to reduce workflow inefficiencies through standardization and automation. Automated cross-departmental tasks, built a WhatsApp bot workflow for Sales and Collections, and supported internal applications for traceability and real-time monitoring.

Process Optimization Process Standardization Automation AI Tools Data Pipelines Workflow Design Customer Experience Evaluation Documentation Monitoring

Quality Management Coordinator

Plásticos Panamericanos PLAPASA

Jun 2022 - Feb 2024 (1 year 8 months)

Planned and executed internal and external ISO 9001 and SMETA audits, enforcing compliance with zero critical non-conformities. Developed QMS documentation and KPI dashboards, administered certification portals and whistleblowing channels, and supported regulatory compliance for international clients.

ISO 9001 SMETA Auditing Compliance Management KPIs Certification Portal Administration Whistleblowing Audit Planning Regulatory Compliance

Integrated Management Systems Coord

Compañía Verdu S.A.

May 2021 - Jun 2022 (1 year 1 month)

Maintained and continuously improved an Integrated Management System across Ecuador and Peru, including ISO 9001, ISO 14001, ISO 45001, and ISO 37001. Led anti-bribery compliance activities as ISO 37001 Compliance Officer and strengthened third-party risk management through supplier evaluation and documentation.

ISO 9001 ISO 14001 ISO 45001 Anti Bribery Compliance Compliance Monitoring Third Party Risk Management Compliance Documentation

Integrated Management System Analyst

Pica Plásticos Industriales C.A.

Jan 2020 - May 2021 (1 year 4 months)

Managed external ISO 9001:2015 certification audits by coordinating cross-functional teams to ensure readiness. Enforced compliance with Disney’s International Labor Standards Program, supported resolution of second-party audit findings, tracked 100+ preventive/corrective/improvement actions, and standardized QMS documentation and flowcharts.

ISO 9001:2015 Audits Flowcharting Cross functional Coordination Disney International Labor Standards Program Compliance Second Party Audit Continuous Improvement

Production Planner

Sumesa S.A.

Jun 2019 - Jan 2020 (7 months)

Developed and executed the Master Production Schedule (MPS) using sales forecasts, demand tracking, and ATP data. Produced material requirements via SAP ERP-based MRP monitoring, planned equipment allocation to minimize downtime, and managed inventory planning across 400+ finished goods SKUs and 1,000+ raw and packaging SKUs.

Sales Forecasting ATP SAP ERP MRP Materials Requirements Planning Inventory Management

Process & Quality Engineering Assistant

Pintuco S.A.

Jun 2018 - Dec 2018 (6 months)

Supported maintenance of an Integrated Management System covering ISO 9001–14001:2015 and OHSAS 18001. Managed the document control repository, contributed to IMS procedures and work instructions, participated in internal audits, tracked non-conformity resolution, and reported KPI compliance to quality management.

ISO 14001 Compliance OHSAS 18001 Document Control Working Instructions Internal Audit Non Conformity Tracking KPI Reporting Quality Management