Anasua Mondal
@anasuamondal
Detail-oriented Content Analyst with a strong background in HR.
What I'm looking for
I am a dedicated Content Analyst QA currently working with Vaco @ Google LLC, where I ensure the quality and accuracy of content while supporting a dynamic international team. My role involves analyzing and optimizing ad networks to drive traffic and enhance client satisfaction. I thrive in fast-paced environments and am committed to delivering high-quality results.
Previously, I have honed my customer service skills at Ashley HomeStore and Amazon, where I managed customer inquiries and streamlined order fulfillment processes. My extensive experience in child development programs and human resources in India has equipped me with a unique perspective on organizational and strategic planning, staff training, and development.
With a Master’s degree in Business Administration focused on HR and Sustainable Development, I am passionate about leveraging my skills to contribute positively to an organization. I am eager to embrace new challenges that allow me to innovate and grow professionally.
Experience
Work history, roles, and key accomplishments
Content Analyst QA
Vaco @ Google LLC
Jan 2023 - Present (2 years 5 months)
Supported the international and cosmopolitan dynamic team by maintaining the quality and accuracy of content. Curated content consistently as a creative and detail-oriented member of a fast-paced team.
Content Analyst
Tech Firefly @ Google LLC
Nov 2021 - Jan 2023 (1 year 2 months)
Reviewed content served over the client's ad network, ensuring viewability for users and advertisers. Analyzed and optimized the client’s ad network based on policy guidelines to drive more traffic to customer domains.
Customer Service Representative
Ashley HomeStore
Dec 2020 - Jun 2021 (6 months)
Performed daily sales order entry and payment processing, undertaking store administration functions. Handled customer issues directed to the store, over the phone and in person, executing steps needed for resolution.
Fulfillment Associate
Amazon
Jul 2020 - Jun 2021 (11 months)
Performed customer support and services, including improving how to fulfill and deliver customer orders. Managed inventory receiving, stowing, selecting, packaging, and routing for delivery.
Volunteer
Mercy Hospital
Feb 2014 - Jul 2014 (5 months)
Directed patients to their respective appointed areas and provided information about doctor’s availability. Assisted patients in need with wheelchairs and managed mail and information flyers.
Trustee Member
Kolkata Trust for Human Development
Oct 2013 - Dec 2019 (6 years 2 months)
Worked as an advisor since the formation and functioning of the trust. Dedicatedly volunteered in project work at the Mother & Child Welfare Centre during an India visit.
Consultant and Monitor
Indienhilfe.e.V Herrshing Germany
Jul 2010 - Sep 2013 (3 years 2 months)
Monitored activities of 'Indienhilfe Network Against Child Labour' and facilitated the Indo-German school partnership programme. Extensive background in staff recruitment, retention, and training.
Education
Degrees, certifications, and relevant coursework
IBRAD School of Management & Sustainable Development
Master of Business Administration, Human Resource and Sustainable Development
Completed a Master of Business Administration with a focus on Human Resources and Sustainable Development. The program provided a comprehensive understanding of HR practices and sustainable business strategies.
Vidyasagar College for Women
Bachelor of Science (Hons), Science
Obtained a Bachelor of Science with Honors from Calcutta University. This program provided a strong foundation in scientific principles and research methodologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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