Ana Nurellari
@ananurellari
Administrative professional with 6+ years’ remote back-office, CRM, and customer support expertise.
What I'm looking for
I’m a results-driven Administrative Professional with 6+ years of international remote support experience across back office, data entry, and customer service.
I handle data entry and database management, document processing, order processing, and report generation with a high accuracy bar, supported by strong CRM and digital organization skills. I’m comfortable owning email support, client communication, and issue resolution from start to finish.
In my recent remote role as Wine Ambassador & Event Coordinator, I manage client communications and event bookings in English and Spanish, process event registrations, orders, and international shipments, and maintain accurate records to coordinate event logistics. I consistently deliver responsive service through clear communication and organized follow-through.
Earlier, as an Administrative Assistant for EU-funded infrastructure projects, I managed back office operations, processed administrative documents with high accuracy, and coordinated executive calendars, meetings, and vendor communications. I bring structured planning, reliable virtual assistance, and a customer-first mindset to every engagement.
Experience
Work history, roles, and key accomplishments
Wine Ambassador & Coordinator
Nurellari Winery
Jan 2020 - Present (6 years 4 months)
Managed client communications and event bookings via email, processing event registrations, orders, and international shipments. Maintained accurate records and delivered responsive English and Spanish support for event logistics.
Administrative Assistant
Bregu Construction Company S.A.
Jan 2017 - Jan 2020 (3 years)
Managed back office operations for EU-funded infrastructure projects, processing administrative documents with high accuracy. Coordinated executive calendars, meetings, and vendor communications while maintaining organized digital and physical filing systems.
Education
Degrees, certifications, and relevant coursework
University of Tirana
Master’s Degree in EU Business Law, EU Business Law
Earned a Master’s degree in EU Business Law from the University of Tirana.
University of Tirana
Bachelor’s Degree in Law, Law
Earned a Bachelor’s degree in Law from the University of Tirana.
Tirana Bar Association
Certified Legal Assistant, Legal Studies
Certified as a Legal Assistant through the Tirana Bar Association.
Alison
Paralegal Studies (Completed), Paralegal Studies
Completed Paralegal Studies through Alison (CPD-accredited online learning platform).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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