Open to opportunities

Anamm Khalid

@anammkhalid

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Insurance Account Manager at BILLYARD INSURANCE GROUP, managing client policies and resolving service issues.

United States

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At BILLYARD INSURANCE GROUP, I manage personal and commercial insurance client inquiries, quotes, and policy changes. I prepare client and insurer documents, support underwriting, and maintain accurate client records.

I also resolve escalations, follow up on payments, and mentor junior team members. Earlier, I coordinated undergraduate programs and admissions at ROOTS IVY INTERNATIONAL SCHOOLS, where I registered students for international programs and examinations via Salesforce.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Billyard Insurance Group

Dec 2023 - Present (2 years 11 months)

Deliver exceptional service for personal and commercial insurance clients, managing quotes, policy changes, and inquiries. Utilize Applied Rating Services, Powerbroker, and multiple insurance portals for policy administration.

Applied Rating Services Powerbroker Insurance Portals Policy Administration Customer Service Escalation Management Mentorship

Technical Service Rep.

Billyard Insurance Group

Oct 2022 - Nov 2023 (1 year 1 month)

Applied Rating Services Powerbroker Insurance Portals Policy Administration Customer Service Escalation Management Mentorship

Day Care Educator

Garderie de la Future Etoile Laval

Nov 2020 - Jun 2022 (1 year 7 months)

Engaged children in creative play activities and helped promote physical, motor and social skills. Evaluated social and academic growth bi-annually and prepared theme-based weekly plans.

Childcare Creative Play Lesson Planning Progress reporting Parent Communication Health and Safety

Undergraduate Program Coordinator/ Admission Advisor

Roots Ivy International Schools

Apr 2016 - Mar 2019 (2 years 11 months)

Guided prospective students and parents about programs offered, coordinated with BPP and University of London Law and B.Sc programs, and managed student databases and class schedules.

Student Advising Program Coordination Salesforce Database Management Event Organization Scheduling