Amber Jennings

Assists with daily classroom operations and maintains compliance with OCFS regulations. Creates lesson plans and manages office/admin tasks, records, and parent communication.

Educates clients on insurance coverage options and provides consultations to identify customer needs. Builds long-term client relationships while maintaining documentation and compliance and meeting sales goals.

Leads toddler and preschool classroom instruction, developing age-appropriate curriculum and daily lesson plans. Maintains classroom safety and state compliance while fostering family partnerships and social-emotional development.

Handles inbound and outbound customer calls, explains account information and payment options, and processes payments accurately. Updates customer records and resolves concerns while maintaining confidentiality for financial information.

Operated an in-home childcare business, managing scheduling, enrollment, billing, and parent communication. Planned educational activities and meal programs while maintaining detailed compliance documentation.

Assisted customers with purchases and returns and operated a cash register. Resolved customer concerns, maintained merchandise organization, and worked across multiple departments in a retail environment.

Provided fast-paced customer service by handling cash transactions and balancing drawers. Prepared food and beverages while maintaining efficient, accurate service.

Associate degree studies in Early Childhood Education at Hudson Valley Community College (currently enrolled).

CNA training as part of the Vo-Tech programs at Rensselaer Education Center.

Criminal Justice coursework as part of the Vo-Tech programs at Rensselaer Education Center.

Medical Assistant program at Branford Hall Career Institute.

GED and Vo-Tech programs at Rensselaer Education Center, including CNA and Criminal Justice tracks.