Ana Goncalves

Cared for an average of 15 children daily, planned and delivered individual educational activities, and completed observations and development checkpoints to keep parents informed.

Cared for three children, planned daily activities and outings, managed school pick-ups and meal preparation, and maintained a clean, safe environment.

Planned and delivered lessons in-person and online, provided constructive feedback, and tutored students requiring extra support to improve language skills.

Studied toward Level 3 early years qualification while managing a room of ~15 children, planned educational activities, and completed parent observations; received First Aid training.

Managed till operations, greeted customers to enhance in-store experience, resolved complaints to maintain satisfaction, and maintained high standards of store presentation.

Delivered fast, friendly service during high-volume periods, upsold menu items to increase sales, and maintained hygiene and compliance with health and safety standards.

Activities and societies: Room management with average of 15 children, First Aid training, planning educational activities, observations for parents

Studied an apprenticeship toward a Level 3 qualification in early years education while working as an apprentice nursery practitioner and participating in room management and planning activities.

Completed Level 3 childcare apprenticeship training through Next Steps / nursery provider focusing on practical early years educator skills.

Grade: Distinction

Completed vocational qualifications including City & Guilds Level 2 Cabin Crew with distinction and other college-level certifications.

Completed GCSEs across multiple subjects including English, maths, sciences and languages with a focus on core academic foundations.