Looking for a job

Amy Hughes

@amyhughes2

Message

Internal communications leader at InnovAge who co-led SnapComms adoption and launched its employee newsletter.

United States

Message

At InnovAge, I co-led change communications for the enterprise-wide SnapComms implementation and launched a new employee newsletter through the platform. I also shaped quarterly Town Halls for more than 1,000 employees, bringing the events in-house and generating approximately $30,000 in annual savings.

At Blue Shield of California, I led change messaging for enterprise HR IT implementations, including Oracle Fusion Cloud HCM and ServiceNow HR. Earlier at Kaiser Permanente and Cisco Systems, Inc., I developed employee and executive communications, including messaging that supported Cisco's enterprise security portfolio reaching a $1 billion annual revenue run rate.

Experience

Work history, roles, and key accomplishments

Internal Communications Partner

InnovAge

Jan 2025 - Jan 2026 (1 year)

Led internal communications for a national workforce of over 2,000 employees, partnering with HR, IT, Compliance, and other departments. Directed content strategy for quarterly Town Halls and integrated GenAI workflows to streamline content production.

Internal Communications Executive Communication Change Management GenAI SnapComms Content Strategy Stakeholder Management Survey Analytics

Communications Manager, People and Engagement

Blue Shield of California

Jan 2020 - Jan 2024 (4 years)

Led change management messaging for HR system implementations and co-designed quarterly All-Hands meetings. Drove engagement strategies that improved employee recommendation rates and supported company recognition.

Change Management Internal Communications Oracle Cloud HCM ServiceNow UKG Pro Employee Engagement Executive Communication Survey Analytics

Communications Manager, Kaiser Permanente IT

Kaiser Permanente

Jan 2010 - Jan 2018 (8 years)

Established internal communications strategies for three technology divisions, each with over 500 IT professionals. Spearheaded planning and executive content for a 500-attendee leadership conference and managed executive nomination processes.

Internal Communications Employee Engagement Executive Communication Event Planning Content Strategy Stakeholder Management

Public Relations and Executive Communications Manager

Cisco Systems, Inc.

Coordinated public relations campaigns and internal executive messaging for Cisco's enterprise security product portfolio. Aligned with product management, marketing, and media relations teams to scale communications during a growth phase.

Public Relations Executive Communication Product Marketing Media Relations Content Strategy