Amrit Lamichhane

Worked as ICT & Communications Officer at Department of Education and Training.

-Founded and built Gadgets Park from scratch, growing to 10,000+ TikTok followers and 5,000+ Instagram customers
-Managed paid advertising campaigns on Meta platforms
-Analysed campaign performance (CPC, engagement, ROI) to improve conversion rates
-Managed end-to-end customer engagement across social platforms
-Planned and executed promotional campaigns aligned with business growth goals

-Provided Level 1 ICT support across hardware, software, and network systems
-Assisted with device setup, configuration, and maintenance
-Supported staff and students, building strong communication and troubleshooting skills

Assisted with ICT support tasks in a remote learning environment

-Conducted customer segmentation and behavioural analysis to improve retention
-Analysed platform performance using Google Analytics and delivered KPI reports
-Led A/B testing and UX improvements to increase conversion rates
-Collaborated with developers on system enhancements and feature delivery
-Managed CRM systems and automated workflows to boost engagement
-Coordinated with vendors and stakeh

-Developed responsive web interfaces using HTML, CSS, and JavaScript
-Collaborated with backend teams to ensure seamless integration
-Implemented SEO strategies to improve search visibility
-Troubleshot and resolved platform issues to maintain performance

Major in Information Systems.
GPA: 5.143 / 7.0.
Relevant coursework: Systems Analysis & Design, Database Management, IT Project Management, Network Architecture, Software Development Lifecycle, IT Service Management

Relevant coursework: Software Development, Database Systems, Artificial Intelligence, Cybersecurity, Computer Networks, Web Development.