Open to opportunities

Amna Dungu

@amnadungu

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Results-driven data analyst leveraging 4 years of experience to turn data into business value.

Nigeria

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What I'm looking for

I seek a role where I can apply data analysis and visualization to drive decisions, work with collaborative teams, and continue learning emerging tools and technologies.

I am a results-driven data analyst with four years of experience using data insights to drive business growth and improve operational efficiency across automotive, real estate, insurance, retail, technology, and manufacturing sectors.

I build and maintain client relationships, provide exceptional customer service, and combine strong communication and negotiation skills with technical abilities in data entry, visualization, and analytics to support decision-making.

Committed to continuous improvement, I stay current with industry trends and emerging technologies, and I deliver clear, actionable reports and visualizations that help organizations increase productivity and focus on core activities.

Experience

Work history, roles, and key accomplishments

Virtual Assistant (VA)

Armstrong Ind

Jan 2024 - Dec 2025 (1 year 11 months)

Provided remote virtual assistant services including calendar and email management, research, social media scheduling, and administrative support to improve client productivity.

Scheduling Research Social Media Data Entry Communication Organization Remote Collaboration

Customer Support Representative

Continental Battery

Jan 2023 - Dec 2024 (1 year 11 months)

Provided remote customer support across channels by troubleshooting issues, escalating complex cases, and maintaining product knowledge to ensure high customer satisfaction.

Customer Support Troubleshooting Escalations Product Knowledge Communication Time Management CRM Multichannel Support

Sales Representative

Premium Inc

Jan 2023 - Dec 2024 (1 year 11 months)

Built and maintained customer relationships for global remote sales, met or exceeded sales targets, and tracked performance through CRM reporting to support revenue growth.

Sales CRM Prospecting Negotiation Product Knowledge Reporting Customer Relationship Management Communication

Data Entry Clerk

IDEANEST

Jan 2022 - Dec 2024 (2 years 11 months)

Accurately entered and maintained data across systems, performed quality control and record-keeping to ensure data integrity and support business decision-making.

Data Entry Data Management Quality Control Typing Attention To Detail Spreadsheets Record keeping Productivity

Front Desk Representative

MnNT International

Jan 2022 - Dec 2024 (2 years 11 months)

Served as the first point of contact remotely by managing calls, scheduling appointments, handling inquiries, and maintaining accurate records to create a positive client experience.