Ammar Abdurehaman
@ammarabdurehaman
Support specialist at Rayman managing technical inquiries and client correspondence for partners including EEU.
EthiopiaWhat I'm looking for
At Rayman, I manage technical inquiries and formal client correspondence, serving as a primary contact for external stakeholders and partners such as the Ethiopian Electric Utility (EEU).
I also handle operational documentation and ticket tracking, evaluate user data to troubleshoot issues, and resolve client-facing inconsistencies while maintaining accurate records and service standards.
Experience
Work history, roles, and key accomplishments
Support & Technical Operations Specialist
Rayman
Feb 2025 - Present (1 year 8 months)
Managed incoming technical inquiries and formal client correspondence, serving as a primary point of contact for external stakeholders and partners such as the Ethiopian Electric Utility (EEU). Handled large-scale operational documentation and ticket tracking, ensuring high data accuracy and swift response times.
Support & Technical Operations Specialist
Rayman
Feb 2025 - Present (1 year 8 months)
Managed incoming technical inquiries and formal client correspondence, serving as a primary point of contact for external stakeholders and partners such as the Ethiopian Electric Utility (EEU). Handled large-scale operational documentation and ticket tracking, ensuring high data accuracy and swift response times.
Education
Degrees, certifications, and relevant coursework
Addis Ababa University
Bachelor's Degree, Information Systems
Pursued a Bachelor's Degree in Information Systems at Addis Ababa University.
Addis Ababa University
Bachelor's Degree, Information Systems
Pursued a Bachelor's Degree in Information Systems at Addis Ababa University.
Tech stack
Software and tools used professionally
Availability
Location
EthiopiaAuthorized to work in
Salary expectations
Skills
Interested in hiring Ammar?
You can contact Ammar and 90k+ other talented remote workers on Himalayas.
Message AmmarGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
