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Amita Shah

@amitashah

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Strategic Business Analyst with expertise in digital transformation.

India

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What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am a Strategic Business Analyst with over 2 years of cross-functional experience in digital transformation and stakeholder-driven solutioning. My proven ability to lead data migration, reconciliation, and workflow enhancements in high-stakes, regulated environments has equipped me to deliver scalable, client-centric solutions. I thrive in collaborative settings, having worked with global teams across EMEA, Japan, and the US, utilizing Agile and Waterfall practices to achieve project goals.

At Coforge Solutions, I played a vital role in product management and solution analysis for a Fortune 500 client, where I was responsible for requirement elicitation, documentation, and quality assurance. My experience includes conducting AS-IS and TO-BE analysis, prioritizing requirements, and facilitating user acceptance testing to ensure successful project outcomes. I am passionate about leveraging my analytical skills to design customized solutions that drive business value and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Business Analyst

Coforge Solutions

Nov 2023 - Present (1 year 7 months)

Collaborated effectively in product management, research, and teamwork, ensuring sustainable digitization for various banking operations. Played a vital role in managing project activities, including requirement elicitation, analysis, and documentation of functional and business requirements.

Product Management Stakeholder Management UAT Agile Waterfall SDLC Scrum Jira Confluence

Manager

Axis Bank

Nov 2022 - Present (2 years 7 months)

Managed client onboarding and relationship strategies for retail customers, delivering product advisory across investments, loans, and credit. Coordinated backend operations with internal teams to efficiently resolve issues and maintained accurate CRM updates.

Onboarding Relationship Management CRM Backend

Deputy Manager

HDFC Bank

Sep 2020 - Present (4 years 9 months)

Managed a portfolio of HNI clients, offering comprehensive financial solutions including investments, insurance, loans, and savings products. Conducted regular client meetings to understand financial goals, improving customer satisfaction and retention.

Portfolio Management Financial Solutions Data Analysis Cross Selling CRM

Education

Degrees, certifications, and relevant coursework

Chetana's Institute of Management and Research

MBA Marketing, Marketing

Grade: 8.27/10

Completed a Master of Business Administration with a focus on Marketing. Achieved a CGPA of 8.27/10, demonstrating strong academic performance in business and marketing principles.

University of Mumbai

Bachelor of Engineering, Engineering

Grade: 7.94/10

Earned a Bachelor of Engineering degree from the University of Mumbai. Achieved a CGPA of 7.94/10, indicating a solid foundation in engineering principles and practices.