ishan kumar

I am an experienced Business Analyst with a strong background in product management and digital process transformation. Currently, I serve as a Global Product Manager at Coforge, where I lead the implementation of the Cashflow Forecasting Solution across various geographies. My role involves gathering requirements, customizing products to meet client needs, and ensuring that relevant features are ready for delivery. I take pride in being the single point of contact for customer queries, providing effective solutions that enhance user experience.

Previously, I worked at Capco as a Business Analyst, where I was part of a global transformation team for a leading banking client. My responsibilities included stakeholder management, understanding global solutions from product owners, and customizing them for local market requirements. I also played a crucial role in implementing a customer service portal, ensuring seamless end-to-end support.

My career began at Infosys as a Senior Associate Consultant, where I focused on business requirement gathering and process reengineering for a major insurance company in India. I have a solid foundation in analyzing business processes and proposing optimized solutions that leverage technology. My educational background includes a PGDM in Finance from IMT Ghaziabad and a B.Tech in Electrical Engineering from NIT Bhopal.