Amily Thomas

Reviewed and analyzed customer feedback to identify areas of improvement in product quality. Assisted in the development of quality assurance procedures and protocols. Reviewed, edited, and proofread content to ensure accuracy and quality standards were met, maintaining factual correctness through rigorous quality assessments.

Sent 50+ emails daily to schools using YAMM for outreach campaigns, monitoring delivery status and tracking bounce rates. Tracked email open rates and recipient engagement to measure campaign effectiveness, analyzing and recording email responses for follow-up. Maintained and updated Excel sheets daily, organizing contact details and response data, and assisted in optimizing email templates and st

Managed and updated the company's LinkedIn profile to enhance professional outreach and engagement, creating and curating engaging content for social media platforms. Maintained and organized Excel spreadsheets to track completed tasks, ensuring accurate record-keeping. Assisted in researching trending topics to align content with industry trends and audience interests.

Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content under deadline pressure. Produced and polished compelling content with strong visual elements, curating them to enhance audience engagement. Managed competing deadlines with efficiency, delivering flawless, high-quality formatting.

Grade: 8.5

Studied advanced topics in computer applications, focusing on practical skills and theoretical knowledge. Gained expertise in various programming languages, database management, and software development methodologies.

Grade: 71.33

Completed foundational studies in computer applications, covering core concepts in programming, data structures, and system analysis. Developed practical skills through coursework and projects relevant to the IT industry.