Ameya Nagarkar

• Designed the Generative-AI-into-L&D model as AI Change Agent for the Belmond global L&D community — defining use cases, building role-based learning paths, and creating adoption playbooks shared across an international network of L&D leaders.
• Architected the complete Learning, Leadership-Development and Quality system for a Forbes Five-Star resort of 450+ team members — the rating held three c

• Architected and launched the enterprise LMS (FLOW) for 1,000+ employees across two properties — driving rapid adoption and sustained 100% mandatory-training compliance from day one.
• Built a decentralised train-the-trainer network of 20+ departmental trainers — a scalable enablement model that held quality at 90%+ on every audit with zero compliance failures.
• Designed the L&D and service-cult

• Designed cluster-wide curricula across three brands (Waldorf Astoria, resort, lifestyle) — service excellence, coaching, selling skills, complaints handling, safety — in one of Hilton MEA's most complex multi-brand L&D environments.
• Architected talent-development and engagement systems that produced the highest Associate Engagement scores across multiple properties.
• Runner-up, Most Innovativ

• Built a paperless QA audit system reaching 100% compliance in 12 months at Grand Hyatt Mumbai — adopted as a regional best practice.
• Designed pre-opening School-of-Hospitality SOPs and eLearning with a team of 20+ departmental trainers, covering all operational departments from the ground up.
• Lifted Customer Satisfaction Scores 5%+ in six months (Grand Hyatt Doha) through redesigned guest-ex

Foundational luxury hospitality operations internship at Marriott Renaissance Mumbai covering Food & Beverage and hotel operations — the first exposure to international luxury brand standards that shaped a 20+ year career across Marriott, Hyatt, Hilton, Wyndham, and Belmond.

Apr 2026

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Sep 2025

Jul 2024

Jun 2020

Feb 2017