At Cognizant Technology Solution India Limited, I execute end-to-end Commercial Lines policy administration across eight lines of business, including quote generation, issuance, renewals, and change requests. I maintain SLA compliance and processing accuracy while following standard operating procedures.
I also cross-train team members on PCIO renewals and endorsement workflows, and work with client stakeholders to resolve policy discrepancies and meet turnaround requirements. I was rated a top performer for processing accuracy and SLA maintenance.
