Amanuel ketema Tamire

Directly supported the Chief Innovation Officer with full-spectrum administrative and strategic assistance. Managed high-level scheduling, including executive meetings, investor calls, technical workshops, and travel planning. Organized and maintained executive inbox, triaging communications and preparing timely, professional responses.

Provided remote customer service and technical support for international flight booking inquiries via inbound/outbound calls, email, and chat. Delivered high-level service while managing a demanding call volume and meeting daily performance benchmarks. Accurately processed reservations using industry-standard ticketing platforms; ensured compliance with airline regulations.

Assisted with daily executive operations within the innovation department, including R&D logistics, vendor correspondence, and data entry. Scheduled internal team meetings, prepared summaries, and documented outcomes for follow-up action. Supported the MVP development process through documentation, testing logs, and certification paperwork (ISO/TAPPI).

Provided weekly technical and logistical support to senior pastors and speakers during services and events. Scheduled, trained, and managed a team of volunteers across AV, lighting, and sound systems. Created and maintained SOPs for event setup, ensuring repeatable and error-free execution.

Currently pursuing a Master of Arts in Project Management, focusing on advanced project methodologies and strategic leadership. This program enhances skills in planning, executing, and closing projects efficiently.

Completed a Bachelor of Science in Chemical Engineering, gaining a strong foundation in chemical processes, design, and problem-solving. This degree equipped me with analytical and technical skills applicable to various industries.