amanda null
@amandanull
Claims analyst and healthcare operations professional combining leadership, fraud investigation, and vendor management.
What I'm looking for
I’m a Claims Analyst with managerial and leadership skills, bringing 10 years of healthcare experience from the surgical field. I currently work with claims processing and transportation provider operations, using tools like Reveal, MTM Link, Salesforce, and Workday to support accurate, timely outcomes.
I focus on investigating claims to identify fraud and accuracy, building trusting relationships with providers and staff, and maintaining compliance by following HIPAA rules. I also support team growth by teaching new staff the procedures, policy, and trade.
Alongside my healthcare background, I strengthen my business perspective through my bachelor’s work in Business Administration with an emphasis on business management, and I aim to expand my knowledge and growth through continuous learning and process improvements.
Experience
Work history, roles, and key accomplishments
Vendor Account Manager / Claim Analyst
MTM Transportation
Oct 2022 - Present (3 years 9 months)
Managed transportation provider vendor account activities, including credentials, trips, audits, and compliance with MTM protocols. Processed transportation claims and investigated for fraud/accuracy while maintaining HIPAA-compliant reporting using Reveal/MTM Link, Salesforce, and Workday.
Surgical Technologist/OR Scheduler
SSM Health Care Lake St. Louis
Mar 2020 - Oct 2022 (2 years 7 months)
Assisted surgeons and nursing staff during surgical procedures and followed aseptic technique for patient safety. Scheduled operating room procedures, audited charts, ordered supplies, coordinated with doctors/medical reps for preparation, and trained new staff on procedures and policies.
Surgical Technologist (Neuro)
Mercy Medical Center
Jul 2015 - Jul 2020 (4 years 11 months)
Served as a neuro team member and scrubbed multiple specialties, assisting surgeons and nursing staff during procedures. Prepared instrumentation, followed aseptic technique, supported on-call coverage, and taught new surgical tech staff about procedures and policies.
Surgical Technologist
Emerson Surgery Center
Dec 2018 - Mar 2020 (1 year 3 months)
Performed orthopedic surgeries while maintaining sterile technique and auditing medical charts. Maintained patient and provider records as part of surgical support responsibilities.
Surgical Technologist
Advanced Surgical Centers
Dec 2017 - Feb 2020 (2 years 2 months)
Helped open a surgical facility from scratch and supported surgical procedures. Audited charts, maintained doctor and patient records, and ordered supplies.
Surgical Technologist
Cardinal Glennon Children's Medical Center
Jun 2013 - Jul 2015 (2 years 1 month)
Prepared operating rooms and instrumentation in advance of planned pediatric surgeries and assisted operating room staff during procedures. Followed aseptic technique, supported multiple pediatric specialties, and handled call coverage as needed.
Sterile Processing Technician
Cardinal Glennon Children's Medical Center
Jun 2013 - Jul 2015 (2 years 1 month)
Prepared instrument trays and supported central sterile processing by washing and sterilizing surgical instruments. Pulled cases for the next day shift and used knowledge of disinfection and sterilization procedures.
Pharmacy Technician / Sales Associate
Walgreens Pharmacy
May 2005 - Jun 2013 (8 years 1 month)
Worked as a pharmacy technician and sales associate, including filling prescriptions and providing customer service. Completed cashiering, stocking, and cosmetic consulting responsibilities.
Education
Degrees, certifications, and relevant coursework
Meramec Community College
Surgical Technology Recertification, Surgical Technology
Currently getting recertified in surgical technology.
Lindenwood University
Bachelor of Business Administration (BBA), Business Administration
Currently attending Lindenwood University for a Bachelor of Business Administration (BBA) with an emphasis on business management.
Anthem College
Associate Degree in Surgical Technology, Surgical Technology
Earned an associate degree in Surgical Technology (June 2013), aligned with the National Board of Surgical Technology and Surgical Assisting.
Pattonville High School
High School Diploma, General Education
Earned an education diploma from Pattonville High School in May 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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