Amal Illesinghe

Act as the primary contact for guests at the Emporium Shopping Centre, managing inquiries across various communication channels. Responsibilities include serving as a liaison for over 200 retailers and conducting sales transactions.

Part of a global remote workforce working on a Large Language Learning Model (LLM) for Meta AI's Ray-Bay Smart glasses. Responsibilities included writing instruction commands and reviewing responses created by a text-based LLM model, requiring creativity and attention to detail.

Act as the primary contact for guests at the Emporium Shopping Centre, managing inquiries across various channels and serving as a liaison for over 200 retailers. Responsibilities include operational tasks and managing transactions using EFTPOS machines.

Part of a global remote workforce working on a Large Language Learning Model (LLM) for Meta AI's Ray-Bay Smart glasses. Responsibilities included writing instruction commands and reviewing responses generated by a text-based LLM model, requiring creativity and attention to detail.

Delivered exceptional customer service at Melbourne International Airport for Etihad & Sri Lankan Airlines. Coordinated aircraft turnaround and fostered strong relationships with passengers, contributing to operational success.

Developed and implemented online communications strategies, including press releases and newsletters. Supported advocacy efforts by preparing briefs and fact sheets.

Delivered exceptional customer service for Etihad & Sri Lankan Airlines at Melbourne International Airport. Coordinated aircraft turnaround and fostered relationships with passengers and airline representatives, contributing to operational success.

Provided assistance to underprivileged communities in Malaysia through food distribution and English tuition. Engaged with diverse groups to enhance community support and outreach.

Provided direct assistance to underprivileged communities in Malaysia through food distribution and English tuition. Engaged with diverse groups to enhance community support and outreach.

Developed online communications strategies and prepared press releases and newsletters to support advocacy efforts. Contributed to the organization by preparing briefs and fact sheets.

Pursued a Master's degree in Communications & Media Studies, exploring advanced concepts in media theory, communication strategies, and digital media.

Studied Journalism, focusing on the principles of reporting, writing, and media ethics, while developing skills in communication and critical thinking.