Alyza De Guzman

As an Office Administrator, I ensure smooth team operations, supported by management and skilled TSRs. My focus on organization and efficiency allows me to handle administrative tasks effectively, streamline processes, and empower brokers to deliver excellent client service. I pride myself on my proactive problem-solving skills, which enhance workflows and guide my team toward achieving our goals.

Currently, I work at Ledoux, Lew & Patterson Insurance Brokers Ltd., where I provide exceptional support to both brokers and clients. My responsibilities include managing Auto Insurance inquiries, processing policy changes, and ensuring compliance with regulatory standards. I also lead and mentor a team of Technical Support Representatives, overseeing their performance and maintaining high customer service quality.

Previously, I served as an Administrative Assistant at VintageBash, where I handled customer orders and ensured effective communication with clients. My experience as an Executive Assistant to the CEO at MVP Interactive Inc. further honed my skills in optimizing schedules, managing relationships, and driving communication to support both personal and professional goals.