Alyssa Justine Villanueva

Managed daily operations of an online business independently, handling customer inquiries, order tracking, and after-sales support. Organized sales data and customer feedback to improve performance.

Managed schedules, bookings, contracts, and payment tracking. Communicated directly with clients and event coordinators, and managed social media accounts and content creation.

Assisted with Instagram content editing and posting, responded to inquiries and DMs professionally, and tracked analytics and engagement performance.

Managed calls, emails, and client scheduling. Prepared reports, documents, and presentations, and coordinated client preferences with internal teams.

Bachelor of Science in Business Administration with a major in Marketing and Advertising from De La Salle University - Dasmarinas.