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Alysia Velez

@alysiavelez

Finance Clerk at Borough of Fountain Hill handling utility billing, collections, payroll transfers, and financial records.

United States

Message

What I'm looking for

I’m seeking to contribute my foundation in legal support, administration, and customer service to a dynamic organization while pursuing professional growth.

At Borough of Fountain Hill, I handle billing and collections for garbage and sewer services, take meter readings, and help ensure utility consumption is billed accurately.

I also facilitate payroll transfers and maintain departmental financial records. I use QuickBooks for daily financial management, including recording transactions and generating reports.

As a Paralegal at Tsarouhis Law Group LLC, I prepared legal documents and court filings, organized case files, and conducted legal research. I also communicated with clients, courts, and attorneys about case progress and deadlines.

Across my other roles, I’ve supported accounts receivable and collections, customer service, administrative finance, recruiting, and contact tracing. I’m pursuing completion of an Associate Degree at Northampton Community College.

Experience

Work history, roles, and key accomplishments

Current

Finance Clerk

Current

Borough of Fountain Hill

Oct 2025 - Present (1 year)

Managed municipal services financing, including billings, collections, and meter readings. Utilized QuickBooks for financial management and facilitated payroll transfers.

Quickbooks Financial Management Billing Collections Payroll Data Entry Microsoft Office Google Workspace Salesforce Zendesk JST Software Help Desk

Contracted Accounts Receivable Representative

Express Employment Professionals

Feb 2025 - Oct 2025 (8 months)

Processed and managed incoming payments, followed up on outstanding invoices, and communicated with clients to resolve billing disputes. Maintained organized records and assisted in reporting functions.

Accounts Receivable Payment Processing Collections Customer Service Record keeping Reporting Communication Skills

Paralegal

Tsarouhis Law Group LLC

Apr 2024 - Feb 2025 (10 months)

Prepared legal documents and filings, maintained legal files, and communicated with clients, courts, and attorneys. Performed legal research and ensured confidentiality.

Legal Research Documentation Preparation Case Management Confidentiality Communication Skills Organization

Administrative Assistant

PureO Natural Products

Jan 2023 - Mar 2024 (1 year 2 months)

Managed business expenses, tracked spending, and prepared financial reports. Responded to customer inquiries and supported operational initiatives.

Expense Management Financial Reporting Customer Service Communication Skills Collaboration Operational Support

Talent Consultant

Adecco Staffing

Jul 2021 - Dec 2022 (1 year 5 months)

Acted as main point of contact for over 70 associates, recruited candidates, and facilitated onboarding. Coordinated schedules and supported workforce planning.

Recruitment Onboarding Scheduling Workforce Planning Communication Skills Problem Solving

Contracted Contact Tracer

Insight Global Inc.

Mar 2021 - Jun 2021 (3 months)

Conducted confidential interviews with individuals exposed to COVID-19, following HIPAA guidelines. Educated on quarantine protocols and recorded data accurately.

Contact Tracing HIPAA compliance Data Entry Communication Skills Confidentiality

Customer Support / Collections Specialist

Barclays Inc.

Sep 2020 - Apr 2021 (7 months)

Handled inbound and outbound calls to assist customers with account management and payment arrangements. Documented interactions in compliance with FDCPA and company policy.

Customer Service Collections Account Management Documentation FDCPA Compliance