Alysha Johnson

I’m a detail-oriented healthcare and benefits professional with experience supporting government assistance programs, reviewing eligibility requirements, analyzing documentation, and ensuring compliance with state and federal regulations. I’m also a Certified Coding Specialist (CCS) with a Health Information Technology background, and I bring strong analytical skills, attention to detail, and a commitment to accuracy when handling sensitive information.

Most recently as a Program Technician with the State of Missouri Department of Social Services, I reviewed client applications and eligibility documentation to ensure accurate benefit determinations and compliance. I conducted detailed case reviews, reduced processing errors through thorough documentation verification and discrepancy resolution, and assisted applicants while maintaining confidentiality and providing exceptional customer support. I also researched complex eligibility issues, collaborated with internal departments, identified potential fraud, and trained new team members on policies, procedures, and system utilization.

Earlier, as a Review Analyst at Edco Health Info Solutions, I reviewed and validated medical records for accuracy and completeness while maintaining HIPAA compliance, performing high-volume data entry, and updating healthcare databases and electronic records systems. I also bring operational and customer-facing experience from owning and operating TopShelf Savings LLC, where I managed business operations and process improvements to support quality and efficiency.