
Alvaro Betanco
@alvarobetanco
I build reliable billing, finance, and operations workflows for remote service teams.
What I'm looking for
I've supported billing, invoicing, reconciliation, vendor administration, and financial controls across remote service businesses and financial-services environments for more than eight years.
At iExcel, I manage operational workflows, documentation, dashboards, deadlines, and recurring service processes for a remote digital agency. I use AI and Codex to build automations, reporting workflows, and SOPs that reduce manual work and improve visibility.
Previously, I managed multi-client delivery at Mango Media and coordinated a cross-functional financial-services implementation at BAC Honduras that supported more than $12M in monthly transaction volume.
Experience
Work history, roles, and key accomplishments
Operations Manager
iExcel
Jan 2026 - Present (8 months)
Managed operational workflows, task ownership, deadlines, documentation, dashboards, and recurring service processes across a remote digital agency. Used AI and Codex to build automations, reporting workflows, and SOPs that reduce manual work and improve visibility.
Account Manager & Operations
Business Done Better
Jan 2024 - Jan 2026 (2 years)
Coordinated client requests, follow-ups, documentation, internal handoffs, and issue resolution across multiple remote accounts. Maintained organized CRM and project records while keeping time-sensitive work moving between clients and fulfillment teams.
Operations & Project Manager
Mango Media
Jan 2018 - Jan 2023 (5 years)
Managed multi-client project workflows, vendors, schedules, documentation, QA, and delivery across a distributed creative and digital-services team. Built SOPs, trackers, dashboards, and workflow automations in Asana, ClickUp, Airtable, Make, and Slack.
R&D Program Manager
BAC Honduras
Jan 2017 - Jan 2018 (1 year)
Coordinated a cross-functional financial-services implementation involving compliance, accounting, technology, documentation, and issue tracking. Maintained detailed records and follow-up for a solution that ultimately supported more than $12M in monthly transaction volume.
Education
Degrees, certifications, and relevant coursework
UNITEC
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration from UNITEC in Tegucigalpa, Honduras.
UCIMED
Bachelor of Health Sciences, Health Sciences
Bachelor of Health Sciences from UCIMED in Costa Rica.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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