Al User
@aluser3
I build evidence-first governance tooling and automation for AI agent workflows.
United StatesWhat I'm looking for
I'm the founder and maintainer of Hngh, an AGPL-3.0 governance kernel for AI agent runs built in Common Lisp with fixture-tested Python tooling. I’ve developed fail-closed evidence ledgers, bounded run lifecycles, signature-verified attestations, and self-governed dogfooding across 465+ commits and 2,774 automated checks.
At Workwell Technologies, I closed 18,000+ support tickets, maintained 100% quality-control streaks, and improved operations through documentation, templates, decision trees, and automation. I work autonomously across local-model and API-based agent pipelines, CI/CD, data tooling, and secure workflow design.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Workwell Technologies
Apr 2022 - Present (4 years 4 months)
Top-performing Tier 1 agent transitioning into operational leadership; closed 18,000+ tickets in 4 years with sustained 100% quality-control streaks. Authored the company's macro-creation guide and email templates, measurably reducing ticket resolution time.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Data Management and Data Analytics
Bachelor of Science in Data Management and Data Analytics, completed in November 2021.
Availability
Location
United StatesAuthorized to work in
Portfolio
github.com/boundring/hnghJob categories
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