I’m looking for a remote Medical virtual assistant role where I can support patients with scheduling and telemedicine coordination, maintain accurate EHR/EMR records, and deliver responsive customer service while protecting PHI with HIPAA/GDPR Compliance.
Alloysius Okorie
@alloysiusokorie
Detail-oriented HIPAA-Certified Medical Virtual Assistant | Patient Scheduling | Insurance Verification | EMR/EHR | Medical Administrative Support
What I'm looking for
HIPAA-Certified Medical Virtual Assistant | Patient Scheduling | Insurance Verification | EMR/EHR | Medical Administrative Support
Are administrative tasks taking valuable time away from patient care? I help healthcare providers, private practices, telehealth clinics, home health agencies, and medical offices stay organized by managing day-to-day operations with accuracy, professionalism, and strict HIPAA compliance.
As a HIPAA-Certified Medical Virtual Assistant, I provide reliable administrative and patient support that improves workflow efficiency, enhances the patient experience, and allows providers to focus on delivering exceptional care.
My Healthcare Virtual Assistant Services Include:
✔ Patient Scheduling, Appointment Coordination, Rescheduling & Follow-ups
✔ Patient Intake & Registration
✔ Insurance Verification & Benefits Eligibility Checks
✔ Prior Authorizations & Referral Coordination
✔ EMR/EHR Documentation & Medical Records Management
✔ Medical Billing Support, Claims Follow-up & Revenue Cycle Assistance
✔ Chart Preparation (Chart Scrubbing)
✔ Prescription & Medication Refill Coordination
✔ Provider, Pharmacy & Patient Communication
✔ Inbound & Outbound Patient Calls
✔ Calendar, Email & Inbox Management
✔ Data Entry, Documentation & Administrative Support
✔ CRM Management & Workflow Coordination
✔ Telemedicine & Virtual Clinic Support
✔ HIPAA-Compliant Patient Confidentiality & Documentation
Healthcare Software & Tools
• EMR/EHR Systems
• Microsoft Office Suite (Excel, Outlook, Word)
• Google Workspace
• Microsoft Teams
• CRM Platforms
• ChatGPT & AI Productivity Tools
I am known for being detail-oriented, highly organized, proactive, and dependable. I quickly adapt to new workflows, communicate professionally with patients and healthcare providers, and ensure every task is completed accurately and on time.
Whether you need support with patient scheduling, insurance verification, prior authorizations, medical records, provider coordination, documentation, or general medical administrative support, I am committed to helping your practice run efficiently while delivering a compassionate and professional patient experience.
If you're looking for a reliable Medical Virtual Assistant who takes ownership, works independently, communicates clearly, and helps keep your healthcare operations running smoothly, I'd love to be part of your team.
Let's work together to improve workflow efficiency, reduce administrative burden, and deliver an outstanding patient experience.
Experience
Work history, roles, and key accomplishments
Medical Virtual Assistant
Medbuddy Academy
Feb 2025 - Present (1 year 5 months)
Provided medical virtual assistant and customer service support by managing patient scheduling, appointment bookings, and EHR updates. Responded to patient/customer inquiries and complaints while maintaining confidentiality in line with HIPAA requirements.
Healthcare Assistant (HCA)
Isaluu Hospital
Jan 2022 - Jan 2024 (2 years)
Supported patients with daily living activities and maintained detailed healthcare records in accordance with confidentiality and healthcare data protection standards. Collaborated with nurses and healthcare professionals to deliver patient care.
Education
Degrees, certifications, and relevant coursework
MedBuddy Academy
Medical Virtual Assistant (Certified Healthcare Assistant / Phlebotomist), Healthcare Support & Medical Administration
2025 -
Medical Virtual Assistant and customer service training with certification as a Healthcare Assistant/Phlebotomist. Provides remote healthcare administration support with EHR/EMR handling and patient scheduling.
MedBuddy Academy
Medical Virtual Assistant Training, Medical Virtual Assistance & Customer Service
2024 - 2025
Freelance Medical Virtual Assistant/customer service training focused on patient inquiries, appointment and prescription support, and professional remote assistance.
Isaluu Hospital
Healthcare Assistant (HCA), Healthcare / Patient Support
2022 - 2024
Worked as a Healthcare Assistant (HCA) supporting patients with daily living activities and maintaining healthcare records with confidentiality. Assisted healthcare professionals with patient care coordination.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
canva.link/ddzw45rjml71zlsSalary expectations
Social media
Job categories
Skills
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