Open to opportunities

Allan Piske

@allanpiske

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Financial management student with experience in customer service and supervision.

Brazil

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What I'm looking for

I am looking for a role that offers growth opportunities in financial management and allows me to utilize my customer service skills.

I am a dedicated professional currently pursuing a degree in Financial Management at FMU in São Paulo. My educational background includes an Electromechanical Technician certification and a Bachelor of Science in Chemistry, which has equipped me with a diverse skill set. I thrive in environments that challenge me to absorb and apply new information quickly, and I am eager to take on new responsibilities.

In my professional journey, I have gained valuable experience as a Supervisor at Apple/Concentrix, where I managed complex cases and collaborated with engineering teams to deliver effective customer solutions. My previous roles as a Cashier at Bullguer and a Financial Assistant at Zara Brazil have honed my customer service skills and financial acumen. I am passionate about leveraging my skills in financial markets, having completed various certifications and courses related to investment and financial operations.

Experience

Work history, roles, and key accomplishments

Supervisor

Apple/Concentrix

Jan 2021 - Present (4 years 6 months)

Acted in specific and complex cases, communicating with the engineering team to resolve issues. Made final decisions for customer solutions, ensuring high satisfaction.

Customer Support Technical Support Problem Solving Communication

Cashier

Bullguer

Jan 2018 - Present (7 years 6 months)

Provided excellent customer service, handling transactions efficiently. Responsible for cash closing and generating financial reports.

Customer Service Financial Reporting Teamwork

Financial Assistant

Zara Brazil

Jan 2015 - Present (10 years 6 months)

Assisted customers with their inquiries and provided financial monitoring of results. Contributed to the overall financial health of the store.

Customer Service Data Entry Retail Operations Communication

Education

Degrees, certifications, and relevant coursework

SENAI

Electromechanical Technician, Electromechanical

Completed a technical program in Electromechanical, gaining expertise in the principles and applications of electromechanical systems. Acquired practical skills relevant to the field.

FURB

Bachelor of Science, Chemistry

Studied Chemistry, completing six semesters of the Bachelor of Science program. Gained a strong foundation in chemical principles and laboratory techniques.