Aliza Tahir

I've managed full deployment lifecycles for 25 client accounts at AIO, covering POS, MPOS, and Kiosk launches with 100% on-time delivery. I identified 233 pre-production defects and resolved 45 critical operational blockers before client escalation.

I coordinate engineering, product, support, and implementation teams to keep account operations stable and improve platform adoption. I also built GPT-powered knowledge systems and structured onboarding workflows while mentoring a cross-functional team of 13.

In a nonprofit coordination role, I automated onboarding and reporting with Google Apps Script, cutting manual processing by over 80%. My Looker Studio dashboards improved reporting speed by 60% and gave teams real-time visibility into metrics, trends, and resource distribution.

My QA experience at Arista Networks strengthened my approach to validation, Jira-based defect tracking, API testing, and sprint delivery. I also lead community operations through Nufayrah, where I've grown a volunteer organization to 30+ active members across 7+ communities.