Open to opportunities

Alixandra Brown

@alixandrabrown

Message

Experienced logistics coordinator with expertise in distribution, process improvement, and customer service.

United States

Message

What I'm looking for

I'm seeking a logistics or distribution role in a collaborative, growth-oriented company where I can apply process-improvement skills, lead scheduling operations, and drive measurable customer-focused results while advancing into broader operational leadership.

I am a logistics and distribution professional with extensive experience coordinating fleet capacity and finished fuel scheduling for a Fortune 100 company across multiple markets. I take initiative to mitigate problems and maintain clear communication with stakeholders.

Previously, as Lead Bartender I drove upsells that boosted liquor and tobacco sales by 25% quarter-over-quarter and managed exclusive member events. At Red Robin I helped increase rewards sign-ups by 50% and mentored team members to lift weekly sales, demonstrating strong customer service and team leadership. I also completed a 200-hour RYT program, which reinforces my leadership and client-facing skills.

Technically, I'm proficient with Salesforce, Manhattan, TMW and other TMS, Excel (v-lookups, macros), ERP/EDI, Prism, Adobe and CRM, and apply Six Sigma process-mapping and process-improvement techniques to operations. I'm seeking roles where I can apply operational leadership and process improvement to deliver measurable results.

Experience

Work history, roles, and key accomplishments

Logistics Coordinator

Marathon Petroleum

Jan 2020 - Jan 2022 (2 years)

Oversaw finished fuel scheduling across 10 markets for a Fortune 100 company and sourced carriers on the spot market to ensure timely distribution. Proactively mitigated operational issues and communicated status to management to maintain service continuity.

Carrier Sourcing Fleet Management EDI ERP Advanced Excel Process Improvement

Lead Bartender

Puro Cigar Bar

Jan 2018 - Jan 2020 (2 years)

Upsold patrons to drive a 25% increase in liquor and tobacco sales per fiscal quarter and recommended offerings that grew memberships by 5%. Managed a premier members club, exclusive events, and supervised liquor inventory and ordering.

Upselling Event Management Inventory Management Customer Service Team Leadership Membership Sales

Product Distribution Coordinator

Andeavor / Western Refining

Jan 2016 - Jan 2018 (2 years)

Coordinated fleet capacity and monitored key indicators to optimize use of company assets and meet customer expectations. Supported customer service, supply, and audit teams to identify and implement operational solutions.

Capacity Planning Customer Service Supply Chain ERP Process Improvement

Head Bartender/Server

Red Robin Gourmet Burgers

Jan 2008 - Jan 2016 (8 years)

Delivered guest service that increased rewards program sign-ups by 50% and coached staff, contributing to an average $1,000 weekly sales lift. Maintained top customer review ratings and upheld rigorous health and safety standards.

Customer Service Upselling Food Safety Rewards Program Growth Conflict Resolution